Benefits:

Employee discounts
Free food & snacks
Free uniforms

Customer Service Associate — Workout Anytime 24/7

Join one of the fastest-growing fitness franchises in America — Workout Anytime 24/7, recently ranked among Entrepreneur’s Top 500 Franchises for 2024!

If you’re friendly, dependable, and passionate about helping others live healthier lives, this is your opportunity to join a team that truly values ATTITUDE, CARE, and EXCELLENCE. As a Customer Service Associate, you’ll be the first impression of our club — delivering great service, assisting members, and supporting daily operations in a fun, positive environment.

We Offer

Training and mentorship from industry experts
Flexible scheduling based on club needs and your availability
Continued education and professional development resources
Free Workout Anytime membership
Workout Anytime attire provided
Bonus and incentive programs
Team-building events and employee recognition programs
Supportive, non-smoking, health-focused environment
Opportunities for career advancement into leadership roles such as Assistant Manager, Club Manager, or Certified Personal Trainer through our internal development program

Key Responsibilities

Greet all members and guests warmly, providing a friendly and professional first impression.
Check in members, verify accounts, and assist with membership questions or updates.
Engage with guests and prospective members to explain membership options, provide tours, and close new membership sales with professionalism and enthusiasm.
Schedule new members for their initial Success Sessions to help launch their fitness journey.
Provide information about club services, amenities, and promotions.
Process membership enrollments, upgrades, and billing inquiries accurately.
Maintain the front desk, lobby, and gym floor to company cleanliness standards.
Support sales and marketing efforts, including local outreach and promotional events.
Handle phone calls, emails, and in-person inquiries with prompt and professional communication.
Monitor club access and follow company safety and security procedures.
Assist team members with operations, cleaning, and light maintenance tasks as needed.
Uphold all Workout Anytime policies, member privacy, and brand standards.

Qualifications

Strong communication and customer service skills
Positive, energetic ATTITUDE with a passion for helping people
Previous experience in hospitality, retail, or fitness preferred
Comfortable working with computers, POS systems, and scheduling tools
Reliable, punctual, and organized with strong attention to detail
Availability to work a flexible schedule including evenings, weekends, and some holidays

Physical Requirements

Ability to stand or walk for extended periods
Light lifting (up to 50 lbs) for occasional cleaning or stocking duties
Comfortable working in an active gym environment
All positions are designated as non-smoking roles; employees must maintain a tobacco-free and vape-free lifestyle while representing the company

Benefits

Free gym membership
Competitive hourly pay with opportunities for advancement
Performance incentives and sales bonuses
Workout Anytime branded attire provided
On-site training and access to the Workout Anytime career development path
Supportive team culture focused on personal growth and EXCELLENCE

Join Our Team

If you’re dependable, friendly, and ready to grow with a health-focused team, Workout Anytime wants to hear from you! Apply today and help us deliver an exceptional 24/7 member experience built on ATTITUDE, CARE, and EXCELLENCE.

Compensation: $15.00 - $17.00 per hour

ABOUT WORKOUT ANYTIME:

Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!

Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.

Mission

To provide a friendly, convenient, life-changing journey with passion.

Vision

To reshape the fitness community where everybody aspires to be the best they can be.

Values

Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.

Strategic Drivers

Think Big
Keep It Simple
Do It With Integrity

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

I consent to receiving text messages about this hiring process and, if hired, future job related information from Workout Anytime - Burns.

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.

Get faster updates with texting!

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.

Location

Address

City

States

ZIP Code

Resume/CV *

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

Do you have a sales background?*

Our top salespeople develop much of their business by prospecting for new members on the phone, calling leads, and sometimes-cold calling. You must be a go-getter, genuinely like people, and be committed to doing this every day. How do you feel about this essential aspect of the job? (Choose ONE)*

Do you have experience handling cash and credit cards? *

Promoting wellness features and results services that will benefit our members in their health and wellness journey is a huge part of our culture. Is this something that you are passionate about? *

Workout Anytime takes much pride in our location’s clean routines and the health and safety of each member. Our teams all work together to ensure our high standard of sanitation and club cleanliness. Is contributing to this standard of keeping our club clean an aspect of the position you believe you will be good at? *

I was referred to this position by a current employee

Who referred you?

WHY SHOULD YOU JOIN THE WOA TEAM?

Paid Training and ongoing Education programs both onsite and/or at our regional training centers.

Great opportunity for advancement with a passionate, rapidly growing brand.

The opportunity to be a part of something bigger than yourself.