The MMA PT Sales Admin is responsible for ensuring a positive customer experience

personally, and through Coach’s supervision. MMA PT Sales Admin's are responsible for delivering great member service along with Private Training

& Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and
time-keeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures.
MMA PT Sales Admin's are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This
position requires 7 day a week availability including both morning and nights.

ESSENTIAL DUTIES & RESPONSIBILITIES:
1) Sell and Conduct Private Training & Small Group Training with Members
• Sells training sessions. Executes an effective prospecting strategy, conducts guest tours, and responsible for

completing sales of staff when needed through the Turn-Over process.

• Service Intro PT packages, build value, and re-sign clients on full programs to hand off to the coaching staff.

• Member prospecting in person/digital to generate complimentary appointments to sell personal training programs to.

• Ensures accurate administration of client Programs, supplement purchases, measurement tracking, workout
programs. Arrives on time, prepared and attentive for training appointments.
• Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations.
• Responsible for managing personal client scheduling and calendar coordination.
• Independently schedule and manage client appointments to ensure optimal time management and service delivery.
• Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and
needs

ORGANIZATION RELATIONSHIPS: The MMA PT Sales Admin will report directly to the Fitness

Manager and/or General Manager. MMA PT Sales Admin will communicate and enforce all Policy and Procedures with the Coaching Team.
Duties require interaction with all club members and employees.

REQUIRED QUALIFICATIONS:
1) Knowledge, skills & abilities:
• In depth knowledge of Personal Training techniques from assessment to program design, and sales.

• In depth experience and thorough Mixed Martial Arts technical ability related to Striking/Grappling. (MMA PT Sales Manager Only)
• Must be able to operate and adjust all Fitness equipment.
• Knowledge of company policies, practices and procedures, including emergency and safety procedures.
• Strong interpersonal and communication skills. Able to demonstrate and maintain a friendly, enthusiastic and
positive attitude.
• Possesses a strong customer service focus. Responds professionally to requests and inquiries from guests,
members and staff.
• Understands and follows oral and written instructions. Communicates clearly and concisely.
• Possesses strong organizational skills. Understands basic record keeping practices and procedures. Demonstrates
the ability to organize and prioritize multiple tasks.
• Must be computer proficient, with basic skills in Microsoft Word and Excel.
• Adhere to meal and rest break periods and must clock in and out for all shift times.
2) Required Experience:
• Minimum of one certification from organization recognized by UFC Gym
• Current CPR/AED certification
• High school diploma or GED.
• Four-year degree in a related field recognized by UFC Gym (preferred).
• Minimum 2 years of related experience.
• Experience in management/employee relations preferred.